Online Business Analyst

Role: Online Business Analyst

Location : Our office in Amsterdam North (the Curve building)

Digging into the details: 

• As an Online Business Analyst, you'll continuously be gathering and analyzing available data, such as our sales figures and lead times, to uncover insights that can enhance our performance. You'll leverage data-driven insights to initiate and lead projects aimed at ensuring a seamless and efficient operation.

• In your role as our online business analyst, you'll actively engage with other departments and colleagues to optimize the sales process from start to finish. For instance, you'll collaborate extensively with our IT & Business Intelligence department on enhancing our IT systems, algorithms, and pricing rules. You'll also liaise with the Operations team regarding warehouse improvements. In this capacity, you'll represent the Online Sales team within BuyBay in various strategic projects.
• Furthermore, you'll work closely with our Sales Director in negotiations and actively seek out new sales channels and commercial opportunities, directly contributing to our growth. This involves maintaining intensive communication with external stakeholders, such as sales and auction platforms. You'll serve as the primary point of contact and collaborate directly with them to address (ad hoc) issues during the startup phase.

What will your team look like?
The Sales team comprises three departments: Online Sales, Customer Service, and Beluga Auctions, all prioritizing customer satisfaction. This role is part of the Online Sales department.

After returns are processed in our warehouse, they are listed on various online marketplaces such as eBay, Amazon, and Bol.com as "second chance" products. The Online Sales team ensures these products find their way to satisfied customers by managing an optimal sales process and implementing the right pricing strategy to sell products quickly and at the appropriate value on these platforms. If a product remains unsold after a few weeks, it is directed to one of our auction partners, ensuring every return gets a second chance at finding a new owner.

About you: 

• You are an analytical, proactive person with strong Excel skills. You quickly identify patterns in complex processes and know which levers to pull to solve problems.
• You have a positive attitude and thrive working independently. Challenges don't deter you; in fact, you approach them with enthusiasm and can easily motivate others.
• You hold a bachelor or university degree.
• Having 2-3 years of relevant work experience in a similar role 
• Fluency in English is required. Proficiency in Dutch, German and/or French is a plus.

At last, does your heart agree with our values? This is the job for you!

• Zero-waste – we don’t like waste; we take ownership and take action which is future-proof
• Growth – in ourselves, in each other and in the business. We always go the extra mile to be successful
• You Care – there’s a huge problem, requiring a group effort with no room for egos.
• Problem solving mindset - you challenge the status quo, set a high bar and learn from trial and error

Sound good? Here is what we can offer you …

At BuyBay you do something that matters. You become part of fixing a huge global problem and contribute to a more sustainable e-commerce market every day. It’s our mission at BuyBay to solve the problem of returns and overstock in e-commerce across Europe sustainably. With our unique software (developed in-house) and a connected logistics chain, we are able to ensure that all these products get a second life. Doing so contributes to a circular economy and ensures less waste, a lower CO2 footprint, and optimal results for our partners. The e-commerce sector continuously grows, and so do we.

We’re growing fast and the bar is set high, so a steep learning curve is guaranteed. You get the freedom and responsibility to be successful, learn, take initiative, make mistakes and work in a way that is best for you. And next to that:

• We want to invest in your future, a good pension scheme is in place at A.S.R.
• We have a hybrid way of working: flexible working hours and the possibility to work abroad for some weeks each year.
• There is a budget for both personal development and training on team level
• You get a discount on your OneFit subscription.
• Upcoming dads receive 6 weeks of paternity leave with 100% salary.
• We offer lots of fun activities such as a weekly boot camp, Friday drinks and our yearly BuyDay with all BuyBay’ers.
• And if you are at the office you can join a healthy and tasteful lunch from de Buurtboer.

We understand you might not tick all the boxes above. The truth is, we don't either. If you feel up for the challenge, we encourage you to apply now!